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Shipping & returns

Shipping policy

At the time of processing your purchase, we will show you the available shipping methods and their cost.

We are offering free standard shipping on all orders over $100

For orders below $100 the Standard Shipping rate is $12 by Canada Post
If you are needing Expedited Shipping the rate will be $25 by Canada Post

Once an order has been shipped, we'll email you a copy of your tracking number.
Please allow 5-14 business days (depending on your shipping method) for your delivery to arrive.

*We currently offer shipping only in Canada.


Refund policy

Refunds & Return
All items can be exchanged or returned within 30 days from when the item was received. The item must be in original condition and proof of payment is required. You may exchanged or return your item in store if needed following these conditions.
All Figures are final sale, items cannot be exchanged, credited or refunded.
No returns or exchanged due to intimate and hygienic standards of certain items such as socks and character hats, these items will be final sale.
All sale items will be Final Sale, no exchange or returns are allowed.
All items that may be returned or exchanged can be overturned due to different situation that you may hold. If you have any question please do not hesitate to email us for more clarification on our policies.

To start a return, you can contact us at [email protected]. If your return is accepted, we will send you an instructions how and where to send your package, and you need to cover the return shipping fee. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].